Shipping policy

Shipping Policy

Order Processing

  • All orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or holidays will be processed the next working day.

Delivery Time

  • Standard delivery time is 2–5 business days across Pakistan.
  • Remote areas may require additional time.

Shipping Charges

  • Shipping charges are calculated at checkout.
  • We may offer free shipping on orders above PKR 5000/.

Cash on Delivery (COD)

  • COD is available in selected areas.
  • Orders are confirmed via call or SMS before dispatch.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via SMS or email.

Delivery Partners

  • We work with reliable courier services to ensure safe and timely delivery.

Delays

  • Delivery may be delayed due to:
    • Weather conditions
    • Public holidays
    • Courier service issues

Incorrect Address

  • Customers are responsible for providing accurate shipping details.
  • We are not responsible for delays or losses due to incorrect addresses.

Failed Delivery

  • If delivery fails due to unavailability or incorrect details, re-delivery may incur additional charges.

Damaged Package

  • If your package appears damaged, please contact us immediately before opening (if possible) and share proof.